Yo Flat Buddy

Terms of Service

Please read these terms carefully before using our platform. By using Yo Flat Buddy, you agree to be bound by these terms.

Last updated: December 2024

1. Acceptance of Terms

By accessing and using Yo Flat Buddy ("the Platform"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our website and services. We may update these terms from time to time, and your continued use of the platform constitutes acceptance of any changes.

2. Description of Service

Yo Flat Buddy is a platform that connects people looking for accommodation with those offering rooms or properties. We facilitate the connection between users but are not party to any rental agreements or transactions.

  • Room listing and search services
  • User matching and communication tools
  • Premium features and advertising options
  • Safety and verification services

3. User Responsibilities

Account Registration

You must provide accurate, current, and complete information during registration and keep your account information updated.

Prohibited Activities

  • Posting false, misleading, or fraudulent information
  • Harassment, discrimination, or inappropriate behavior
  • Violation of local, state, or federal laws
  • Spam, unsolicited communications, or commercial activities
  • Attempting to circumvent platform safety measures

Content Standards

All content posted must be accurate, legal, and appropriate. You are solely responsible for your content and its consequences.

4. Room Listings and Bookings

For Room Providers

  • You must have legal authority to rent the property
  • All listings must be accurate and current
  • You are responsible for compliance with local housing laws
  • You must maintain appropriate insurance coverage

For Room Seekers

  • Verify all property details before booking
  • Meet in person before making payments
  • Read and understand all rental agreements
  • Report any suspicious or fraudulent activity

5. Payment and Fees

We may charge fees for premium services, advertising, or other features. All fees are clearly disclosed before purchase.

  • Fees are non-refundable unless otherwise stated
  • We reserve the right to change fees with notice
  • Payment disputes should be resolved directly with the other party
  • We are not responsible for payment issues between users

6. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

  • We collect information necessary to provide our services
  • We implement security measures to protect your data
  • We may share information as required by law
  • You can request data deletion or modification

7. Disclaimers and Limitations

Important: Yo Flat Buddy is a platform service only. We do not guarantee the accuracy of listings or the safety of properties.

  • We are not responsible for user conduct or property conditions
  • We do not guarantee successful matches or transactions
  • Users are responsible for their own safety and due diligence
  • We are not liable for disputes between users
  • Our liability is limited to the maximum extent permitted by law

8. Account Termination

We may suspend or terminate your account if you violate these terms or engage in prohibited activities.

  • We may terminate accounts for violations of these terms
  • You may delete your account at any time
  • Termination does not relieve you of outstanding obligations
  • We may retain certain information as required by law

9. Governing Law and Disputes

These terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales.

  • Disputes should first be addressed through our support system
  • We encourage mediation before legal action
  • Class action waivers may apply
  • Arbitration may be required for certain disputes

10. Contact Information

If you have questions about these terms, please contact us:

Email: legal@yoflatbuddy.co.uk

Address: Yo Flat Buddy Ltd, London, UK

Phone: +44 20 1234 5678

Acknowledgment

By using Yo Flat Buddy, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please discontinue use of our platform.