Advertising Standards & Housing

Understanding ASA rules for housing advertisements and avoiding discriminatory language

What is the Advertising Standards Authority (ASA)?

The Advertising Standards Authority (ASA) is the UK's independent regulator of advertising across all media. It ensures advertisements are legal, decent, honest, and truthful. The ASA has specific rules about discrimination in housing advertisements.

Key Point: All housing advertisements must comply with ASA rules, regardless of where they are published (online, newspapers, social media, etc.).

Prohibited Language in Housing Ads

The following types of language are prohibited in housing advertisements:

Age Discrimination

❌ "Young professionals only"

❌ "Mature tenants preferred"

❌ "No students"

❌ "Suitable for over 25s"

Gender Discrimination

❌ "Female only"

❌ "Male tenants preferred"

❌ "Suitable for women"

Race/Ethnicity Discrimination

❌ "British nationals only"

❌ "No foreigners"

❌ "English speakers only"

Religion Discrimination

❌ "Christian household"

❌ "Muslim tenants only"

❌ "No religious tenants"

Sexual Orientation Discrimination

❌ "Straight tenants only"

❌ "LGBTQ+ friendly" (if used to exclude others)

Acceptable Language in Housing Ads

These types of language are generally acceptable in housing advertisements:

Property Characteristics

✅ "Furnished room available"

✅ "Ground floor flat"

✅ "Near transport links"

✅ "Pet-friendly property"

Lifestyle Preferences

✅ "Quiet household"

✅ "Professional environment"

✅ "Non-smoking household"

✅ "Vegetarian household"

Practical Requirements

✅ "References required"

✅ "Deposit required"

✅ "Minimum 6-month tenancy"

Key ASA Rules for Housing

Rule 4.1 - Harm and Offence

Advertisements must not contain anything that is likely to cause serious or widespread offence, particularly on the grounds of race, religion, gender, sexual orientation, disability or age.

Rule 4.2 - Social Responsibility

Advertisements must be prepared with a sense of responsibility to consumers and to society.

Rule 4.3 - Discrimination

Advertisements must not include gender stereotypes that are likely to cause harm, or serious or widespread offence.

ASA Enforcement

What Happens if You Break the Rules?

  • • ASA will investigate complaints
  • • You may be required to withdraw or amend your advertisement
  • • Repeat offenders may face sanctions
  • • Serious breaches may be referred to Trading Standards

How to Complain

If you see a discriminatory housing advertisement, you can report it to the ASA:

  • Website: www.asa.org.uk
  • Email: complaints@asa.org.uk
  • Phone: 020 7492 2222

Best Practices for Housing Ads

Focus on Property Features

Describe the property, location, and amenities rather than tenant characteristics.

Use Inclusive Language

Avoid any language that could be interpreted as discriminatory.

Be Specific About Requirements

If you have specific requirements, make them clear and ensure they're not discriminatory.

Review Before Publishing

Always review your advertisement to ensure it complies with ASA rules.

Good vs Bad Examples

❌ Bad Example

"Room available for young professional female, no pets, non-smokers only"

This discriminates on gender, age, and potentially disability (service animals).

✅ Good Example

"Furnished room available in quiet household, near transport links, references required"

This focuses on property features and reasonable requirements.

Disclaimer: This information is for general guidance only and does not constitute legal advice. For specific advertising issues, please consult the ASA directly or seek legal advice.