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Frequently Asked Questions

How do I search for rooms?

Use our search filters to find rooms by location, price, amenities, and move-in date. You can also browse all available rooms on our rooms page.

How do I list my room?

Click on 'List Room' in the header, fill out the form with your room details, upload photos, and publish your listing. Premium features are available for enhanced visibility.

What is the difference between Free, Bold, and Premium tiers?

Free tier includes basic listing and search. Bold tier offers immediate contact, higher ranking, and double enquiries. Premium tier includes all Bold features plus contact all ads and priority support.

How do I contact a room provider?

Once you find a room you like, click the contact button. For free users, contact is available after 7 days. Premium users get immediate contact access.

Is it safe to use Yo Flat Buddy?

Yes, we have safety guidelines and verification processes. Always meet in public places first and verify the other party's identity before making any payments.